Support & feedback
It all goes to one inbox: info@vectorandveneer.com.
educk is a small project by Vector & Veneer UG (haftungsbeschränkt). We read every message ourselves — and we're glad to get them.
Report a problem
Page not loading, chart stuck empty, numbers that look wrong, or the app hanging? Tell us and we'll look into it.
Found an issue in the data?
Our forecasts come from the ENTSO-E transparency platform, cross-checked for Germany against our own weather and installed-capacity model. Things can be off. If you spot a wrong value, a missing country, or a timezone that looks strange, let us know.
Ideas for improvement
Missing a country, a cloud region, a metric? Want an alert for the greenest hour, or an API for your own use case? Tell us about it — feature requests shape what we build next.
What helps us help you
Where you can, please include:
- the page, country, or region involved (the URL is ideal),
- when you saw it, including your timezone,
- your browser or device — and a screenshot if you have one.
We usually reply within a few working days. How we handle your data is described in our privacy policy; provider details are in the Impressum.